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The 8 Steps to Clear Communication

At the heart of most employee performance problems is a communication gap. When an employee suffers from performance problems, one of the most likely causes is a manager who has failed to communicate clearly, candidly, consistently, concisely, continually and confidently.

Marlene Chism, author of Stop Workplace Drama interviews her colleague, Scott Carbonara, a professional speaker and author for the Attitude Builders Leadership Series.

Carbonara offers eight practical steps leaders can take to improve communication and employee performance in this special edition Attitude Builders Leadership Series prepared specifically for the purpose of offering this program as employee development with no prep, no plan and no problem. This program includes a PDF learning guide as well as an audio interview and lively dialogue between Marlene Chism and Scott Carbonara.


  • What constitutes clear communication
  • Four road blocks that obstruct clarity and inhibit performance
  • The 8 steps to clear communication

Presented by:

Scott Carbonara

A former award-winning family therapist, Scott Carbonara is a passionate speaker, consultant and writer on the topics of employee engagement, change management and internal communications. His diverse background extends from providing and administrating crises intervention services, to serving as executive director of communication and change management of a major healthcare service corporation, to operating as its chief of staff.

Marlene Chism

Marlene Chism is a consultant, speaker and author of Stop Workplace Drama, (Wiley 2011). In addition Marlene is the developer of Attitude Builders Leadership Series. The Attitude Builders Leadership Series was developed for the purpose of offering personal development with no prep, no plan, and no problem.

Why CTR Audio Downloads Are Right For You:

  • Fast, convenient learning without any out-of-office time
  • MP3 file can be shared with your entire company
  • No travel-related expenses or complications.
  • Order Today and Start Listening Right Away!
  • The download can go straight into your LMS. The perfect way to train as many employees as you like. Since you are allowed unlimited usage of the download, you can provide to your whole department!
  • If you are dissatisfied, you are entitled to a complete refund.

Price: $175.00