Effective Communication in Writing Learn how to Get Your Written Message Across Clearly

Simple, fast, efficient – it’s easy to see why email is one of the most popular communication tools in the workplace. It’s also where many misunderstandings, unintended frustrations and negative consequences can occur.

Email demands that we are clear and efficient, but with the sheer volume that we now receive and the speed of use, it’s all too easy to compromise clear communication with a poorly written email.

If you’ve ever sent an email that was misunderstood, if you’ve ever received a confusing or unclear email, this audio presentation is for you. In this one-hour event, you will learn powerful communication techniques to ensure that your written communications are clear, effective and successful. You’ll learn the importance of using the right tone, how to write clearly and concisely and when email might not be the best communication method.

You will also learn:

• The differences between written communication and spoken communication that you must consider to successfully communicate in writing
• How to understand the difference between reading on paper and reading on electronic screens that you must consider when communicating by email
• How to adjust the way you write to fit how people read different forms of writing.
• How to craft emails that get read, understood, and acted on
• The clues to look for so that you know when to shift away from email to make your communications more effective

We are spending an average of 13 hours per week on email… Join us to ensure that the time you’re spending in email results in clear, concise and polished communication!

Presented By

Guy Harris

Guy Harris’ career includes service as a nuclear engineering officer in the U.S. Navy submarine fleet, various supervisory/managerial roles in the chemical industry and personal business ownership. In the early 1990s, he began to actively pursue the practical application of leadership, communication, team building and conflict resolution principles.

He is a Certified Human Behavior Specialist, a Master Trainer in the DISC Model of Human Behavior, and a Conflict Resolution Subject Matter Expert.

Typical client concerns prior to working with Guy are forging a team from a group of individuals, moving a team past the conflict stage of team development, developing other leaders, expanding personal influence within the organization, communicating more effectively, and developing buy-in for new programs and processes.

Clients consistently comment on how quickly Guy helps them diagnose their “real” challenges and create plans for overcoming them. Workshop participants rave about the way his stories and experiences relate learning points in ways that are fun, engaging, and memorable.

As a consultant, trainer, and coach, Guy has worked with large and small clients, businesses, not-for-profit organizations, and individuals from Boston to Brisbane and from Ottawa to Orlando. His past clients include: Sun Chemical Co., Ivy Tech Community College, The Good Samaritan Society, Redbox, Purdue University, Delta Career Education, The American Farm Bureau Association, Butler University, Alpha Chi Omega Sorority, Panda Express, and many others.

Guy is the co-author of From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, Sell Naked on the Phone, and The Behavior Bucks System. He has been a contributing author, content developer and editor on other books and training materials including: Presenting With Style; Leadership @ Work, Leadership Brief and To The Point, and Leadership: It’s an Inside Job.