"Am I Your Therapist or Your Boss?" Strategies to Help You Manage Difficult, Demanding or Needy Employees

Have you found the following happening too often? You are sitting in your office, trying to get your own work done, but you find your workday disappearing while you referee conflicts, listen to venting employees, and lend an empathetic ear to needy employees. Too frequently, you find you are putting off important business while you play kindergarten teacher and therapist to your employees.

How did you go from being the boss to being a therapist?

Are you spending your days counseling employees who are going through tough times-and spending your nights doing the work that should have been done during the day?

Is the stress of managing people getting to you and impacting productivity in your workplace?

Survive and thrive during insane times! Thought-leader Roberta Matuson, author of Suddenly in Charge, a Washington Post Top 5 Book for Business Leaders, shares her expertise on how to keep your employees off the couch and engaged in their jobs. Discover the secrets of how world-class leaders stay sane during insane times.

Now more than ever, leaders need to give their full attention to helping their organizations achieve profitability. Do this well and you'll receive the acknowledgement and promotion you deserve. Fail to do this and you may find yourself on someone else's couch.

Learning Objectives:

• How to deal with problem employees
• How to influence employees and get them to be productive at work-and leave the rest at home
• Tools needed to help you reduce conflict in the workplace
• How to transition from therapist to coach
• Why leadership wins over friendship
• 5 signs you may have crossed the line and how to get back on track
• 4 signs this employee cannot and should not be saved

Presented by:

Roberta Matuson
The Talent Maximizer

For more than 25 years, Roberta Chinsky Matuson, president of Matuson Consulting, has helped leaders in Fortune 500 companies, including Best Buy, New Balance, The Boston Beer Company and small to medium-size businesses, achieve dramatic growth and market leadership through the maximization of talent. She is
known world-wide as “The Talent Maximizer.”

Roberta, a leading authority on leadership and the skills and strategies required to earn employee commitment and client loyalty, is the author of the international best-seller, Suddenly In Charge: Managing Up, Managing Down, Succeeding All Around (Nicholas Brealey, 2011), a Washington Post Top 5 Business Book For Leaders. Her new book, Talent Magnetism (Nicholas Brealey) will be released in September of 2013.

Roberta can be reached at Roberta@matusonconsulting.com. For more information and to sign up for her free monthly newsletter, Talent Maximizer, visit Matuson Consulting.

Who Would Benefit From This Program:

• Managers
• Directors
• Professionals

Why CTR Audio Downloads Are Right For You:

• Fast, convenient learning without any out-of-office time
• No travel-related expenses or complications.
• Order Today and Start Listening Right Away!
• The download can go straight into your LMS. The perfect way to train as many employees as you like. Since you are allowed unlimited usage of the download, you can provide to your whole department!
• If you are dissatisfied, you are entitled to a complete refund.