How to Get Your Staff to Listen and Do What You Want Them to Do

High impact leadership and getting your employees to do what you want them to do is not just about overseeing the production of a superior product, or providing great customer service. There is no automatic pilot for leadership communication. However, you can tie back almost every employee issue such as attendance, morale, performance, and productivity to communication. You must be fully present to move your employees to listen and pay attention, rather than simply be in attendance. Leadership communication includes what you want people to feel, believe and do as a result of your interaction with them.

Part of the responsibility to get your employees to do what you ask falls on the shoulders of managers, but employees have a job to do as well. You will have days when you want to pull out your hair because you feel like no one is engaged. Don’t give up!

This presentation features a fast-paced look at how to get your employees to do what you want them to do, even those who are resistant to change or refuse to participate. This is your opportunity to improve your organizational effectiveness through targeted communication, empowerment, esprit de corps and more. You will have to lead the effort to build relationships, provide positive reinforcement and help employees develop goals that are meaningful and achievable. Join celebrated author, speaker and senior HR professional Carol Hacker, and learn how to:

• Set yourself up for success
• Learn how to use delegation as a motivational tool
• Get your employees to really listen
• Remove barriers to effective communication
• Get what you need without incurring resentment
• Cultivate your critiquing skills and make feedback a winning part of your management strategy
• Focus on building positive relationships
• Turn underachievers into productive team members

Presented By:

Carol Hacker

Carol Hacker is the former Director of Human Resources for the North American Division of a European manufacturer, Employee Relations Manager for the Miller Brewing Company, and County Office Director for the US Department of Labor. Carol has been the President and CEO of Hacker & Associates, a management consulting and seminar company since January 1989. She specializes in teaching managers, supervisors, team leaders, HR professionals, business owners, and executives how to meet the leadership challenge. She's the author of over 400 published articles, scores of audio CDs and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions For People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.